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Order Status
Has my order shipped?
  Click the "Login / Register" link at the bottom of our site to check your order status.
How do I change quantities or cancel an item in my order?
  Click the "Login / Register" link at the bottom of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  Click the "Login / Register" link at the bottom of our site to track your order. Alternatively, once your order is placed, you will automatically receive an email confirmation with a link to track your shipment. Click on this link to see exactly where your package is.
My order never arrived.
  Click the "Login / Register" link at the bottom of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment or my product is missing parts.
  Click the "Login / Register" link at the bottom of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
  Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.